Technical Support

Get support for SolidWorks products, research issues and questions using the Knowledge Base and forums, and track your issues in the Customer Portal.
SolidWorks Support
Get support for SolidWorks, SolidWorks Simulation, SolidWorks Enterprise PDM, and 3DVIA Composer products.
API Support
Get support for the SolidWorks API (Application Programming Interface).
Free Product Support
Get support for eDrawings and 3D ContentCentral.
Licensing and Activation
Information and references for registration, activation and SNL (SolidWorks Network License).
Fixed SPRs*
Listing of Software Performance Reports (SPRs) fixed within the version and service pack shown.
Get Involved
Service programs and features give you the opportunity to suggest ideas, try new versions of SolidWorks, and submit your feedback and ideas.
Support Lifecycle
Support lifecycle for our 3D Mechanical CAD, Simulation, and Data Management Solutions products.
|
Product |
Mainstream Support |
Extended Support |
| SolidWorks 2010 | X | |
|
SolidWorks 2009 |
X |
|
|
SolidWorks 2008 |
|
X
|
1 Mainstream support, with a current subscription service maintenance plan, includes access to technical support, resources within the SolidWorks support site, and service pack updates to issues.
2 Extended support, with a current subscription service maintenance plan, includes access to technical support, and resources within the SolidWorks support site. No further service packs will be made available for this release.
